Terms & Conditions

By using the Pure Touch online store and placing an order, you agree to the following terms and conditions:

1. Orders

• All orders are subject to product availability and order confirmation.

• Customers are responsible for providing accurate contact and delivery information.

• Any request to modify or cancel an order after confirmation may be subject to store approval.

2. Products

• We make every effort to provide accurate product information, including descriptions, images, and available details.

• Product colors or packaging may vary slightly from the images displayed due to screen settings or packaging updates by the manufacturer.

• Cosmetics and beauty products should be used according to the instructions provided on the product.

3. Prices & Payment

• All prices are listed in Qatari Riyals (QAR), unless otherwise stated.

• Pure Touch reserves the right to update or change prices and promotions when necessary.

• Orders are processed through the payment methods available on the store.

4. Delivery

• Delivery times may vary depending on the customer's location and order details.

• Customers are responsible for providing a complete and accurate delivery address and a valid contact number.

• Delays may occur due to circumstances beyond the store's control.

5. Returns & Exchanges

• Returns and exchanges are subject to the store's applicable return policy.

• Due to the nature of cosmetics and personal care products, opened or used products may not be eligible for return or exchange.

• Customers should contact Pure Touch as soon as possible if there is an issue with a product or order.

6. Damaged or Incorrect Products

• If a customer receives a damaged or incorrect product, or if an item is missing from the order, they should contact Pure Touch and provide the relevant order details and information required to resolve the issue.

7. Privacy

• We respect customer privacy and handle personal information with care. Customer information is used only as necessary to process orders, arrange delivery, and provide customer service.

8. Changes to Terms & Conditions

• Pure Touch reserves the right to update or modify these Terms & Conditions when necessary. Any updates will be published on the online store.

By using the store and placing an order, the customer acknowledges that they have read, understood, and agreed to these Terms & Conditions.